There is nothing more important to your business than your customers. We've built a suite of tools designed to constantly exceed the expectations of your customers. Allowing your users to engage with your business in ways that are familiar, while simultaneously providing new and innovative strategies is at the core of Slatwall’s competitive advantage.
By centralizing all of your user accounts in Slatwall we provide a unified user interface, facilitating a seamless experience for those customers across your various platforms.
Just logging in with a Username & Password is great, but it’s not the full story. Slatwall allows customers to authenticate with as many popular social networking logins they choose. Perhaps you'd like to sync the user accounts with an enterprise system like LDAP, no problem... we can do that too. In addition, mobile applications and other 3rd party access to your platform can be centrally controlled through Slatwall with login expirations, temporary password resets, device revoking, and a variety of other functionality.
If your business relies on repeat customers processing transactions, then being able to store their prefered payment methods is essential. The storing of credit card information is a very touchy subject, however, we have jumped through all of the hoops necessary to ensure that credit card storage is both secure and compliant. We also allow you to utilize 3rd party payment processors to tokenize cardholder data, so that the database never even needs to store sensitive information.
With Slatwall you can set up programs to allow for loyalty points to be accrued when orders are placed, accounts get created, or a variety of other events. As frequent customers continue to buy from your organization you can drop them into tiered discounts, utilize their points to make purchases, or send out cash coupons to encourage additional spending. The platform is open and flexible so that you can roll out whatever type of unique program will fill your businesses needs.
With accounts being tied to subscriptions you can quickly look up all active subscriptions and entitlements along with a transaction history of all invoices. Additionally, you can cancel subscriptions and issue pro-rated refunds, or upgrade subscriptions on an as needed basis. It is also possible to easily change payment methods and update subscription statuses from the administrator, or enable functionality on the front-end for your users.